Effective Date: 01-05-2025
Welcome to Neo Classic Cruise and Tours (“we,” “our,” or “us”). By booking our services through https://cruiseneo.com or via any other channel, you agree to the following terms and conditions. Please read them carefully.
Bookings & Payments
- All bookings are subject to availability.
- Full payment is required to confirm a booking.
- We accept payments through Razorpay and other accepted digital modes.
Service Delivery
- Services are rendered as per the itinerary mentioned during booking.
- Neo Classic reserves the right to modify routes, schedules, or vessels due to weather or operational conditions without prior notice.
Eligibility
- Guests under 18 must be accompanied by a responsible adult.
- Proper ID proof is mandatory during check-in.
Code of Conduct
- Guests must follow safety instructions and crew guidelines at all times.
- Neo Classic reserves the right to deny service in case of unruly behavior or safety concerns.
Liability
- Neo Classic is not liable for delays or cancellations caused by natural calamities, government restrictions, or force majeure events.
- Passengers are responsible for their belongings; we are not liable for loss or theft.
Changes to Terms
We may update our Terms from time to time. Continued use of our services implies acceptance of the latest version.