Every day help for our
customers
For any queries, support, or assistance with bookings, reach out to us at:
📧 Email: mail@classicvoy.com
📞 Phone: +91 80864 77720
🕒 Support Hours: 9 AM – 9 PM
If you need more help
We’re here to help you plan the perfect journey. Whether you have a question about our cruise packages, need assistance with a booking, or want to customize an experience — our team is ready to assist you.
Frequently Asked Questions (FAQ)
You can book your cruise or tour directly through our website https://cruiseneo.com. Simply choose your desired package, select your date, and proceed to secure payment via Razorpay.
We accept all major credit and debit cards, UPI, net banking, and wallets via Razorpay’s secure payment gateway.
Yes, we offer customizable packages for groups, events, or private bookings. Contact our team at +91 80864 77720 for personalized plans.
Yes, most of our cruise packages include onboard meals, entertainment, and guided experiences. Specific inclusions are mentioned in each package description.
Bring a valid government-issued photo ID, comfortable clothing, sun protection, and any personal medications. We provide safety gear and refreshments on board.
Absolutely. Our vessels are family-friendly and equipped with safety measures. Please inform us in advance if you have special requirements.
In the event of cancellations due to weather or unforeseen events, you will be offered a full refund or the option to reschedule your trip at no extra cost.